FRACTIONAL COO + ONLINE BUSINESS MANAGER

soluna
partners

Vision and execution, in harmony.
your mission in motion
You built something brilliant.
Now it's burning you out.

Running a solo or small business means you’re the operator, strategist, and firefighter in one body, leaving almost no space for leading, thinking, or living your life.

You don’t need more advice from the sidelines. You need someone inside the business with you, sorting the chaos, tightening the systems, and freeing you to lead.
Hi, I'm Rio Callans.
Your Fractional COO and Online Business Manager.

I bring twenty years of hands on operations leadership to founders who are stretched thin and running on fumes. I step into your business, sharpen what’s working, repair what isn’t, and build systems that run without relying on you.

I don’t only advise.
I strategize.
I execute.
I give you space to lead again.
20+ Years Ops Expertise
Structure that Scales
Hands-On Execution
book your free strategy calL

Learn more about Rio

the problem you're living

Sound familiar?

You're stuck in the weeds.
Your calendar is a minefield of operational tasks that pull you away from strategic thinking. You know where you want to take the business, but you can't get there when you're buried in the day-to-day.
Nothing sticks.
You set priorities. Teams nod. Then... crickets. Without operational rigor, your best initiatives fade into "we should really get back to that."
Every decision feels heavy.
Without clear data, documented processes, or operational support, even small choices drain your energy. You're flying blind when you should be flying high.
The business runs through you. Only you.
There's no rhythm. No systems. No one else can make it happen. The company doesn't scale because you can't clone yourself.

This isn't sustainable. And you know it.
TRUSTED BY FOUNDERS,
EDUCATORS & VISIONARY LEADERS
What changes with Soluna.
The noise clears.
We take operations off your plate AKA the fires that never stop burning. You get your mental bandwidth back for innovation, strategy, and growth.

Priorities become reality.
We embed into your team to ensure alignment, accountability, and follow-through. Projects, programs, and course initiatives don’t just get discussed, they get delivered.

Decisions get lighter.
With clean data, documented processes, and operational clarity, you make confident choices faster. No more decision fatigue.

You're no longer the bottleneck.
We build the systems, rhythms, and leadership that let your company scale beyond you. You lead the vision. Soluna handles execution.

THE SOLUNA 4 STEP SYSTEM

How we work.




Step 1 - Illuminate
operational clarity
We embed with your team to see how the business truly runs. We surface friction, find quick wins, and build a clear roadmap so you know exactly where to focus.

What you get: Immediate clarity and a diagnostic that shows where operational changes will have the most impact.
Step 2 - Align
fractional leadership in action
We turn your vision into focused priorities, define roles, and map a 90-day plan your team can actually execute. You get true executive-level leadership without full-time overhead.

What you get: Clear priorities, aligned teams, and a plan everyone understands.
Step 3 - Build 
core systems for scale
We design systems that eliminate daily bottlenecks across ops, finance, HR, tech, and delivery—unified into one operating system your team actually uses.

What you get: Infrastructure that supports growth without constant firefighting.
Step 4 - Scale 
Beyond the Sprint
We drive execution, track KPIs, and adjust as you grow. Whether scaling, fundraising, or transitioning leadership, we support long-term operational excellence.

What you get: Continued momentum with a partner invested in your success.
let's talk

Who this
is for.

Growing businesses need strong operations, not a six-figure executive hire. We step in as your Fractional COO and OBM, giving you top-tier leadership on a flexible schedule that fits your stage and budget. From building systems to steering strategy, you get exactly what you need—without the full-time cost.
Startups
Pre-seed to Series A startups who need operations leadership
SMBs
Small businesses ($500K-$5M) hitting growth ceilings  
Solopreneurs
Visionary founders drowning in day-to-day execution
Educators
Thought leaders ready to scale systematically
LET'S EXPLORE HOW WE CAN HELP
PRE-SEED TO SERIES A STARTUPS

Startup founders trapped in execution.


You're RUNNING operations instead of leading with vision. We take the day-to-day off your plate so you can focus on what only you can do.
Small BusinessES

SMBs who
have hit the
growth ceiling.


The scrappy systems that got you here won't get you there. You need someone who's managed and scaled businesses before and knows exactly what to build next.
THOUGHT LEADERS

Visionaries who need a yin to
their yang.


As a business owner, you’re forced to be both CEO and COO, which slows growth and drains you. We step in as your second in command so things run beyond you.
SOLOPRENEURs

Solo riders
who want their
life back.


Running a business shouldn't mean sacrificing everything else. The right COO gives you breathing room to think, create, and actually enjoy what you built.

EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
EXPERT OPERATIONS SUPPORT, WITHOUT THE FULL TIME COST
Fractional COO & OMB, what's the difference?
Online Business Manager (OBM)
Your business runs smoothly without you in every meeting, your team stays aligned, and operations stay on track so you can focus on leading and growing instead of firefighting.
Reduces founder overhead by building repeatable processes, operational accountability systems, and daily management so you can focus on growth
Implements and optimizes systems, SOPs, CRM, project management, automations, tech stacks and processes for efficiency and consistency
Coordinates teams and projects , including marketing, branding, web design, and client-facing materials, ensuring deadlines, deliverables, and quality standards are met
Manages HR and team operations: onboarding, payroll, policies, performance tracking, and employee handbooks aligned with your culture
Oversees financial operations: bookkeeping setup, invoicing, expense tracking, vendor management, and cash flow visibility
Establishes business foundations: entity formation, state registrations, tax IDs, licenses, and compliance to ensure your startup is investor-ready (if needed)
Who it’s for:

For startup founders and small business owners (pre-seed–$1M) who are trapped in day-to-day execution, need operational stability, and want a reliable partner to run the business so they can focus on growth, vision, and leadership.

Chief Operations Officer (COO)
Your vision becomes strategy, every function stays aligned, and scalable systems replace bottlenecks so the business can grow, perform, and attract investors without relying on you for every decision.
Leads executive-level strategy, translating your vision into actionable plans, KPIs, and priorities that drive growth
Builds scalable operational systems, processes, and infrastructure to remove bottlenecks, improve efficiency, and support expansion
Oversees cross-functional operations — finance, HR, marketing, sales, product, and delivery, ensuring alignment and accountability across teams
Develops high-performing teams, strengthens culture, clarifies roles, and creates leadership accountability so the business runs beyond the founder
Provides financial oversight, forecasting, budgeting, and strategic decision support to optimize margins, runway, and growth
Manages operational risk, compliance, change management, and brand/culture alignment to ensure stability, scalability, and investor readiness
Who it’s for:

For businesses $1M+ looking to scale strategically, align operations with growth goals, and free the founder from day-to-day operational work.

SERVICES

What we build.

VIEW ALL SERVICES
Strategy

Strategic Planning & Execution
Translate your vision into actionable plans. Build quarterly roadmaps, OKRs, and frameworks that turn goals into measurable progress.

Finance

Financial Systems & Forecasting
Gain full visibility into cash flow, budgets, and profitability. Build financial models that support smart, sustainable growth.

Systems

Process, Systems & Workflow Optimization
Streamline processes and projects, document SOPs, and implement systems that scale, from operations to delivery and client/student/employee experience.

Team

People & Organizational Design
Structure your team, clarify roles, and build onboarding and accountability systems that scale culture.

Compliance

Regulatory & Sustainability Compliance
Navigate regulations, certifications, and operational risk to ensure stability and audit readiness.

Technology

Tech Stack & Systems Integration
Implement apps, CRMs, project management, automation, and course platforms that integrate seamlessly.

Brand Ops

Marketing & Brand Operations
Build workflows, campaign infrastructure, and content calendars while maintaining brand consistency.

Fundraising

Investor Relations & Fundraising
Prepare pitch decks, dashboards, and data rooms for investor readiness and seamless due diligence.

Product

Product Development Operations
Turn ideas into market-ready launches or courses with frameworks, launch checklists, and optimization for delivery and engagement.

Customer

Customer Experience & Retention
Design and optimize client or student onboarding, engagement, and retention strategies to increase lifetime value. Track retention, loyalty, and service metrics to turn one-time buyers into lifelong advocates.


Let us help you run your business.

So you can lead it.

SCHEDULE A FREE CONSULTATION TODAY
01
THE CONVERSATION
What's draining you? Where are you stuck?
Let's see if Soluna is the answer.
30 minutes. No pitch.
02
GET CLARITY FAST
A focused assessment session to map your operational reality, identify what needs fixing first, and chart your path forward. No cost. No pressure.
03
BUILD MOMENTUM
Your embedded OBM or COO works directly with you and your team to set priorities, implement systems, and execute. No more initiatives that die in Slack
04
SCALE BEYOND YOURSELF
With operations handled, you finally have space to lead. To think. To build what's next.
LET'S TALK
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Testimonials
In their words.
Rio is the kind of partner every founder hopes for. Strategic, thoughtful, relentlessly dependable, and deeply committed to seeing your vision thrive.
Barbara Strickland
Founder
sage skincare
Rio built our brand and operational infrastructure from the ground up. She was the steady force I could always count on, with a passion and work ethic that set her apart.
Amy Lopez
Executive Director
aces payments
Rio has an exceptional ability to turn complex processes into clear, well-structured systems built for long term success. Her attention to detail is unmatched.
Lois Makely
VP of sales
aces payments
Rio's unique talent is in maintaining clarity on both the big picture and the small details without missing a step. She can connect the dots and create the building blocks to bring your vision to life.
Chris Hayzel
Founder
Evernorth
Rio is the kind of partner every founder hopes for–strategic, thoughtful, relentlessly dependable, and deepy committed to seeing your vision thrive.
Barbara Strickland
Founder
sage skincare
Rio built our brand and  operational infrastructure from the ground up. She was the steady force I could always count on, with a passion and work ethic that set her apart.
Amy Lopez
EXECUTIVE Director
aces payments
Rio has an exceptional ability to turn complex processes into clear, well-structured systems built for long term success. Her attention to detail is unmatched.  
Lois Makely
VP of sales
aces payments
Rio's unique talent is in maintaining clarity on both the big picture and the small details without missing a step. She can connect the dots and create the building blocks to bring your vision to life.
Chris Hayzel
Founder
Evernorth
it's growth time

Ready to find harmony?


The best businesses balance vision with execution. Like the sun and moon working in harmony, your vision deserves execution that matches its brilliance.